Shipping Term

FREE SHIPPING to all 48 Contiguous States in the United States

1. Processing Time 
Your in-stock order will be shipped out from our warehouse within 1 to 2 business days after we received your confirmation email. Orders placed on the weekend, holiday or orders received and confirmed after 1 pm on weekdays will be processed the next working day.

2. Transit Time
Once the item has been shipped, you will receive the tracking number immediately in the email provided to us during checkout. You also have an option to check the updated info in your Maxfoot account. Delivery times will vary depending on how far the destination is from our El Monte warehouse.

Are you living in Hawaii or Canada? No worries, even if we can't provide Free Shipping to your home,we promise that we will not charge you any penny more than what shipping carriers quote us. Please send us an email and we will be happy to get a quote to your shipping address.

Which carriers do we use?
We ship via UPS and FedEx ground for most electric bicycles, USPS for small parts and accessories(signature not required), and Road Runner and Estes Express freight for mopeds and tricycles. Due to the high value of electric bicycles, we require a ignature for delivery on every bike order over $300.