Your in-stock order will be shipped out from our warehouse within 1 to 2 business days after we received your confirmation email. Also order placed on the weekend, holiday or order received and confirmed after 1 pm on weekdays will be processed the next working day.
Once the item been shipped, you will receive the tracking number immediately to the email provided to us during checkout. You also have an option to check the updated info in your Maxfoot account. Delivery times will vary depending on how far the destination is from our El Monte warehouse.
Are you living in Hawaii or Canada? No worries, even we can't get you the Free Shipping but we promised we will not charge you any penny more than the shipping carriers quote us. Please send us an email and we will be very happy to get you a quote to your shipping address.
Who Shipped My Products?
We ship via UPS and FedEx ground for most electric bicycles, USPS for small parts and accessories(signature not required), and Road Runner and Estes Express freight for mopeds and tricycles. We order signature required delivery on every bike order over $300. You will need to have someone over the age of 18 present at the time of delivery to sign for the order.